In my personal experience at this location I have been treated fairly, and with respect. Chase at the front desk was great to work with, and Jeremy even offered me a donut! The waiting room is clean, and there is a small child's playroom that is fun and keeps the kids busy while you wait. I had the opportunity to chat with the Technicians, as well. They were all very knowledgeable and very friendly, too. I never felt like anyone was trying to take advantage of me, and I trust this shop. After meeting the owners, Tyson and Brandi, I was even more impressed. If you are in the Cache Valley and need auto repair or maintenance I would highly recommend Master Mechanic!!