I took my car into Master Mechanic because my car all the sudden just started dying. I had no idea what was going on. They are literally just down the road from my house. I stopped in and they were already very busy, but they said they could look at later in the day or the next day. I didn't have an appointment, and to be honest I didn't know I could schedule an appointment until I looked at their website. Waiting for them to fit me in was totally fine. Tanner was helpful and professional while he listened to a non-automotive person try and explain what was going on. The next morning, Tanner called me and said that it was the alternator, and they could get it fixed by the afternoon. They explained everything and gave me my estimate and was able to get it repaired and ready just as he said. When I picked it up there were no unexpected fees or changes. Tanner also explained the warranty for the parts and thanked me for my business. I will definitely take my vehicle there again!