Providence Auto Repair

They were very transparent with what my car needed, and they were quick to get it done. I will definitely be returning for any future car repairs.

Never a bad experience here.

I have been going to Master Mechanics for a while ( probably more than 2 yrs) and I'll stick to them cause I love their service, I can trust them cause they are honest.

Once again, Master Mechanic has surpassed my expectations of helping me in a timely manner.. Speed/Wheel sensor needed to be replaced. Once I explained what we going on with the traction control, the first thing Chase stated was that they will look into it and if it was something Master Mechanic had damaged, based on earlier work in that area, they would cover the work. I did not even ask or think about that, but immediately it was brought to my attention that Master Mechanic would take care of anything that may have been caused by them. Can't ask for better service and integrity.

Friendly and professional. They communicate well and stand by their work.

Did what I asked. I really appreciated the drop off and pick up.

Service is always very thorough, accurately diagnosed and completed on time. There is never a hard sell on 'other services', and with the courtesy driver taking me to and from work, the customer experience is perfect for me. I'll use this shop as my primary go-to for maintaining the Toyota FJ for the long hall.

Clear and concise evaluation of my problem, and effective solution at a reasonable price.

Kevin & Chase were super helpful to get my SUV in & respond quickly. The diagnostic report was crazy impressive w/a text & link to vehicle report that shows photo/video documenting your vehicle, recommendations & degrees indicating urgency, info about the purpose for the suggested action. They give you enough time to get the info, take a look at the report & figure out what you want to do before they call to talk through the options. I LOVED IT! I didn’t have to nod (acting like I understand everything they are saying) as I am trying to read into the convo to see if it really needs to be done or if they are trying to upsell me on some service. And it serves really well to prioritize which services to have done and what I should be plan on in the near future. 100% recommend Master Mechanic!

Thank you for great service!! You guys are always honest and efficient, which I appreciate.